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COVID-19: Advice for our centres, learners, EPA providers and apprentices


Posted on 5 Jan 21

Please click here for the latest FAQs in relation to coronavirus for Active IQ approved centres and apprenticeship providers.

Happy New Year to all our approved centres and apprenticeship providers from the team here at Active IQ!

With the latest government announcement that England and Scotland must now enter a third national lockdown until Mid-February, and with Wales remaining in lockdown, we appreciate that many of you will be unable to access facilities. Please read our guidance below on how we are able to support your business continuity for both delivery and assessment during this time.

New Lockdown Restrictions

Colleges, primary and secondary schools will remain open only for vulnerable children and the children of critical workers. All other children will learn remotely until February half term. Early Years settings remain open. Higher Education provision will remain online until mid February for all except future critical worker courses. 

In the circumstances, Department of Education have advised it may not be possible for all exams in the summer to go ahead as planned. Therefore they will be working with Ofqual to consult rapidly to put in place alternative arrangements that will allow students to progress fairly.

Remote Delivery & Adapted Assessments

Remote delivery is being strongly recommended for the continuance of education. For a reminder of how Active IQ can help support you through these difficult times, please click here.

Adapted assessments are still available for some of our qualifications, for further information please click here or speak to your centre allocated EV. When alternative arrangements are confirmed we will communicate these arrangements and keep you up to date, so please make sure that all your team members are registered to receive our latest news.

Stay safe and keep in touch, we are here to help.

Useful Resources:

The rapidly developing COVID-19 situation is understandably raising questions and concerns among our centres and learners.

First and foremost, let us reassure you that Active IQ will be supportive and flexible in respect of learning times, the delivery of face-to-face training hours and assessment deadlines where disruptions to teaching cannot be avoided. We would urge all our training centres and training providers to be equally flexible and offer the necessary leeway to learners in light of the current situation. We will support any reasonable adjustments and special considerations that need to be made so that all trainers, learners, support staff and employees are protected.

Everyone involved in delivering qualifications and apprenticeships works within specific regulatory requirements relating to funding rules for breaks in learning, and standard-specific criteria on how assessments are conducted. However, it is not unreasonable to consider contingency arrangements in extreme situations such as this including:

  • Extending work placements for off-the-job training and apprenticeships
  • Extending training beyond the minimum requirements
  • Exploring different means of tuition – via Skype, video conference or eLearning
  • Allowing learners/apprentices to work from home/self-isolate
  • Conduct assessments online – e.g. professional discussions
  • Delay live assessments and observations

Please seek advice from Active IQ if you have concerns about training or assessment activity for your learners/apprentices. By taking advice at an early stage, we can ensure that the individual needs of learners/apprentices can be supported by our regulatory requirements.

Meanwhile, we will continue to monitor the COVID-19 situation and work with caution including deferring all non-essential activities that might place our staff, customers and learners at potential risk.

We urge everyone to stay up-to-date with the situation as it develops.

Please click here for advice from the first aid forum on instructions for trainers delivering our first aid qualifications.

First aid in the workplace - for further advice, please click here.

With the increase in cases of coronavirus globally and in the UK, the UK has moved the threat level from low to moderate. Active IQ's Chief Medical Advisor has written this brief Q&A, which aims to provide key information to our Active IQ centres.

Please click here to read the full statement >

At Active IQ, we want to assure you that we are here to support your rapidly changing needs. Our first webinar in our new series took place on the 20 March with James Clack, our Learning & Skills Development Manager.

James answered questions that were submitted prior to our first live webinar and also provided some insight into delivery options should the COVID-19 virus present the potential for longer-term disruption to business.

As more incidences of COVID-19 are being diagnosed around the world it is an ever-growing reality that organisations may be tasked with temporarily switching their learning from face-to-face to blended or fully online as a means of facilitating business continuity. We understand the complexities and the potential to feel overwhelmed particularly if you are new to alternative delivery models.

To view the recorded the webinar, please login to your Skills Hub account and click on the Teaching and Learning tab.