Important Notice to Our Learners
Operating Hours
The operating hours for Active IQ’s support teams are as follows:
- Mon - Thurs: 08:30 - 17:00
- Fri: 08:30 - 16:30
- Sat & Sun: Closed
We’re here to support you
Here are all the contact details you need, so that you can reach the right person quickly and easily.
General enquiries
For queries about our systems or general administration:
Email: [email protected]
Tel: 01480 467950
Switch to Active IQ
For queries about switching your provision to Active IQ:
Email: [email protected]
Tel: 01480 467950
Finance
For queries about payments to Active IQ:
Email: [email protected]
Learners
If you’ve taken an Active IQ qualification and need further info, or you’re interested in finding an Active IQ approved centre to study a particular qualification, visit our Students area or Replacement Certificate page.