This qualification provides learners with the knowledge and skills to become team leaders and/or section leaders, floor managers, help desk managers, trainee supervisors and team-coordinators.

There are no specific entry requirements.

As this is a competency-based qualification, learners will need to be assessed in the workplace.

Learners must complete a minimum of 40 credits: 22 credits from mandatory Group A and a minimum of 12 credits from optional Group B. A maximum of 6 credits can come from optional Group C.

• Coursework/Project.
• Portfolio of Evidence.
• Practical Demonstration/Assignment.

£82.50 Registration / Certification fee 
£10 Printed NVQ Portfolio fee

The qualification provides progression onto:

• Level 3 Diploma in Management.
• Team Leader Supervisor apprenticeship.