External Verifiers

Name: Mandie Percival
Region Covered: National
Phone Number: 07725240468

About: Mandie joined Active IQ in 2007 and has worked in the quality assurance team during that time. Mandie was promoted to Lead External Verifier in 2012 and then again to Head of Quality Assurance in 2014, roles that she has particularly enjoyed as these have allowed Mandie the opportunity to support her allocated centres whilst also mentoring the excellent team of external verifiers at Active IQ. Mandie is passionate about the provision of quality education and training and has a particular interest in differentiated methods for programme delivery.

Specialist areas: Group Exercise, Gym, Personal Training, Management, Teaching, Assessing and Quality Assurance

Name: Annette Tinkler
Region Covered: UK & International
Phone Number: 07725244114

About: Annette has been in the fitness industry for over 20 years, starting as a fitness instructor then as a personal trainer. Annette also trained to be a sports massage therapist, an area which she still has a keen interest in today. Annette worked as a fitness manager in her career before progressing into assessing and internal verification of a wide range of health and fitness qualifications. Annette began with Active IQ in 2007 as an External Verifier and is one of our most experienced team members. More recently, Annette was promoted to Lead External Verifier and International QA Manager where she now continues to use her industry and quality assurance expertise to support our centres as well as our External Verifier team.

Specialist areas: Sports Massage, Personal Training, Apprenticeships, Assessing and Quality Assurance

Name: Alex Mirralles
Region Covered: North West & Central
Phone Number: 07825863662

About: Alex has been in the fitness industry for 16 years working in health clubs, firstly starting off as a leisure attendant and then working his way up to health club manager. Alex has also run his own fitness business delivering PT and fitness classes, seeing over 250 clients a week. Alex has worked for private training providers and colleges delivering fitness qualifications, and has gained considerable experience working as a tutor, assessor and IV. He has also worked in management quality roles within education, where he has been a regional IV overseeing multiple centers and large teams of tutors and assessors across the country, also working alongside various awarding organisations and EV’s.

Within a Head of Quality role with a private training provider, Alex has been through the OFSTED inspection process where they were awarded a Grade 2.

Specialist areas: Gym, Personal Training, ETM, Sport Massage, Teaching and Assessing, Quality Assurance, First Aid and Customer Service.

Name: Lesley Rothera
Region Covered: South
Phone Number: 07557587750

About: Lesley has been working in the fitness industry for 15 years. Throughout this time Lesley has worked in many different roles including Gym Instructor, Regional Studio Coordinator, Tutor, Master Trainer and Internal Verifier. During her time working as a Freelance Personal Trainer, she took the opportunity to work in New Zealand for three years. Working alongside leading industry professionals Lesley gained a wealth of fitness experience and knowledge. Lesley is very passionate about exercise and fitness, she is currently training and competing as a Professional International Figure Athlete as well as judging Body Building competitions and holding regular workshops and seminars. Lesley’s drive to ensure that high standards are maintained within the Health and Fitness Industry led her to begin work with Active IQ as a full time External Verifier and she brings with her a wealth of experience and industry competence.

Specialist areas: Gym, Personal Training, ETM, Leisure Management, Apprenticeships, Assessing and Education and Training.

Name: Lyndsey Smith
Region Covered: North East, Scotland and Ireland
Phone Number: 07771727290

About: Lyndsey has been working in the Fitness Industry for over 20 years in a variety of roles. She started as a Fitness Instructor and developed a passion for group fitness training including Exercise to music, Studio cycling, Circuits, Aqua, Step, Kettlebells, Suspension Training, Combat and Zumba. Her roles included Club manager, Duty Manager, Studio Co-ordinator and Personal Trainer. Lyndsey has spent the past 15 years working as a Tutor/Assessor on a wide variety of fitness courses and apprenticeships and has 12 years’ experience as an Internal Verifier. She has continued to regularly gain additional qualifications including a Degree in Education, Cert ed, Pre and Post-Natal, Exercise Referral, Obesity and Diabetes, Pilates and QTLS. 

Lyndsey takes great pride in providing the highest level of customer service and her passion is to share her expertise to support the development of knowledgeable and competent fitness professionals.

Specialist areas: Gym, Personal Training, Group Exercise, Pre and Post Natal, Obesity and Diabetes, Pilates, Exercise Referral, Apprenticeships and Quality Assurance.

Name: Shaun Dunphy
Region Covered: Wales & Western
Phone Number: 07710307519

About: Shaun entered the fitness industry in 2012 and worked as a gym instructor and personal trainer before moving on to managing fitness centres class timetables, driving induction and personal training uptake and management of the pool plant operations.

Shaun then moved across into education and worked for a large National training provider first as a tutor and assessor, and then as an IQA overseeing teams across Wales & England. Here Shaun gained extensive experience delivering and internally quality assuring a wide range of technical certificates and apprenticeship programmes covering both health and fitness, and assessor and IQA qualifications.

Shaun joined Active IQ in June 2024, and is eager to pass on his industry knowledge, sector experience and insight from his previous roles to support centres excelling and driving the standards within the fitness industry.

Specialist areas: Gym Instructing, Group Exercise, Personal Training, Exercise Referral, Leisure Management, Apprenticeships, Assessing, Education & Training, Quality Assurance.

Name: Will Mansford
Region Covered: North East & East Midlands
Phone Number: 07725240573

About: Will has been working within the Fitness Industry for over 10 years after previously gaining a business degree at University. During the last 10 years Will has worked in a nationwide fitness company as a Leisure Manager, a work-based training provider as an Assessor and an Internal Verifier. During the last 10 years Will has acquired a wide range of knowledge in the industry and has a great passion for health and fitness. Will started his career as a gym instructor and his journey over the last 10 years has seen him gain a wide range of qualifications. These qualifications include Exercise to Music, Personal Training, Leisure Management, Pool Plant, Circuit Training, Kettlebells, Pre & Post-Natal, Adolescents, A1, PTTLS, and his Internal and External Verification qualifications. Prior to joining Active IQ Will worked as a regional IV for a National training provider overseeing a large assessor team for the delivery of both vocational and work based learning programmes.

Will has been working for Active IQ since 2013 but joined the company in a full-time capacity during April 2015 and is eager to share his knowledge and experience with his centres. Will believes his passion for quality assurance in training and education in the leisure industry is what Will thrives for each day.

Specialist areas: Gym, Personal Training, Leisure Management, Apprenticeships and Quality Assurance