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NCFE and Active IQ EPA integration update

In April, we confirmed that we had decided to integrate the NCFE and Active IQ End-point Assessment organisations (EPAOs) into one single EPAO, regulated through NCFE. This is to combine the strengths of both organisations and ultimately offer an enhanced experience for the benefit of all customers and learners.

EPA Platform update

In our last update (20 September), we announced that NCFE is making a change to their EPA management platform. As a reminder, they’ve made the decision to partner with epaPRO, the leading End-point Assessment platform for management service that Active IQ customers currently use. As NCFE will be the regulated EPAO (and will therefore hold the contract with epaPRO), all Active IQ customers will be set up as a new customer and will receive new log-in details.

epaPRO training webinars

As you currently use epaPRO, you’ll be familiar with how to use the system. However, we’re working closely with epaPRO to make some improvements to the system which will change the appearance of the screens that you currently use.

To support you with the changes to the system and to discover the benefits of the improvements we’re making, we’ll be co-hosting training sessions with epaPRO throughout October. These sessions will include:

  • walkthrough of the end-to-end EPA journey and what this will look like for users and learners
  • information on system access
  • demonstration of the registration process
  • details on how to manage users, request EPA and access results
  • examples of how to request reasonable adjustments, special considerations and appeals.

Please book your place by selecting one of the sessions below. If you’re unable to attend one of the sessions, don't worry – they’ll be recorded and shared after the session.

  • epaPRO Walkthrough - 20 November 2024 - 10:00 - 11:30 - Register here
  • epaPRO Walkthrough - 27 November 2024 - 13:30 - 15:00 - Register here

Key dates

To support your planning, we wanted to highlight some key dates below. Please note that apprentices that enter Gateway prior to 29 November 2024 will still continue their EPA with Active IQ under the Active IQ epaPRO account.  All Gateway requests from 2 December 2024 will be required to be requested via the NCFE epaPRO platform.

  • 29 November 2024 – Last date for registrations or Gateway requests with Active IQ
  • 2 December 2024 – All registrations and Gateway requests will be requested through NCFE epaPRO portal.

Further support and future updates

Please reach out to your dedicated contact within our apprenticeship team if you have any queries or require any support.

Email: apprenticeships@activeiq.co.uk
Tel: 01480 467950 option 2