Electronic Replacement Certificate Request

We offer a replacement certificate service if your originally issued certificate has been misplaced, stolen, or damaged.

A replacement certificate is an electronic replica of your original certificate. There is a fee for replacement certificates. Please refer to our Fees and Pricing document for further details.

Please complete the replacement certificate form below with the required supporting information.

Once we have received your request, we will aim to contact you within two working days to confirm whether we are able to issue you with a replacement, and to take payment. We also may contact your training provider for additional verification.

We aim to issue replacement certificates within 5 days of receipt of payment.

Replacement certificates can only be requested for qualifications awarded within the last 10 academic years (from the date of application).

Proof of Identity (ID)

One of the following valid documents can be accepted as proof of identity:

Valid passport
Valid photocard driving licence (full or provisional)
National identity card (for EEA or other countries where applicable)
Biometric Residence Permit (BRP)
PASS accredited proof of age card (e.g., CitizenCard)
Birth Certificate

Replacement certificates for learners

First name *

Last name *

Name at the time of study *

Date of birth *

Upload evidence of name change if required: (Marriage certificate, Deed Poll, other):

Please note:

We’ll only approve name amendments on certificates in the following circumstances:

Obvious spelling errors

Evidence can be provided that the name was changed prior to original certification

Gender reassignment

UK Protected Person Service status

Please provide more detail in the 'Reason for request' field and we’ll be in contact with you if we need more information.

Reason for request

Please upload your completed WES form, if applicable:

Qualification details

Qualification details:

Estimated year of certification

Qualification / unit title

Name of college / centre

Your contact details

Your contact details:

Telephone number *

Email *

Please provide one form of documentation relating to you. In this document, you must be able to show photographic identification (e.g. passport, full UK driving licence, national ID card, student card). *

I hereby declare that I am the person named above: *