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Level 3 Customer Service Specialist
£675
EPA delivery method: Live face-to-face assessment
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. They are an advocate of customer service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries.
Active IQ consistently strives to offer a high-quality service for our EPA provision, to help you stand out with employers and apprentices for the best end-point assessment experience.
For further help or information, contact our dedicated, highly responsive EPA team on 01480 467 950 option 2 or email: apprenticeships@activeiq.co.uk