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Customer Service Specialist



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Level 3 Customer Service Specialist
£675


EPA delivery method: Live face-to-face assessment



The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. They are an advocate of customer service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries.

Active IQ offer enhanced EPA packages, built to help you stand out with employers, offering numerous additional benefits to apprentices. Our EPA fee includes comprehensive apprentice and teaching resources, as well as free additional, supplementary qualifications where available. 



For further help or information, contact our dedicated, highly responsive EPA team on 01480 467 950 option 7 or email: apprenticeships@activeiq.co.uk