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Leisure Team Member

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Leisure Team Member

The role of a leisure team member is to support, enhance and deliver the day-to-day operations and services of a leisure or fitness facility. Working as part of a team, the leisure team member carries out a range of operational duties such as assisting with the opening and closing of the facility, undertaking routine maintenance of equipment, and maintaining the cleanliness and safety of the environment. The leisure team member therefore plays a vital role in promoting a positive customer experience.


  • Professional discussion.
  • Observation of practical activities with questioning.

Mandated qualifications

  • Level 2 Award in Pool Lifeguarding.
  • Level 2 Certificate in Gym Instructing.
  • Level 2 Certificate in Teaching Swimming.
  • Level 3 Award in First Aid.

What your fee covers

Qualification Registration*

  • Active IQ Level 2 Certificate in Gym Instructing.
  • Active IQ Level 3 Award in First Aid at Work.

Learner resources

  • Leisure Team Member Apprentice Toolkit.
  • Active IQ Level 2 Certificate in Gym Instructing eManual.
  • Active IQ Level 3 Award in First Aid at Work eManual.
  • eLearning
    • Gym instructing.
    • Preparing for an observation.
    • Preparing for a professional discussion.

Teaching resources

  • On-programme checklist.
  • Gateway checklist.
  • Toolkit video overview.
  • Gym instructing and first aid at work lecture packs which include:
    • Scheme of work.
    • Lesson plans.
    • PowerPoints.
    • Handouts.

Active IQ has a partnership and preferred supplier arrangement with Safety Training Awards to offer the STA Level 2 Award in Pool Lifeguarding and the STA Level 2 Certificate in Swimming Teaching. Our partnership with Safety Training Awards brings cohesion and continuity to employers, providers and their apprentices. For more information please contact

Please note: registration on to these qualifications are not included within the Active IQ End-point Assessment fee, further charges and centre approval with STA will apply.

*To offer mandated or recommended qualifications as part of an apprenticeship programme providers will need to gain Active IQ centre approval.

To find out more, please contact us at