How to request an electronic replacement certificate
To request an electronic replacement certificate:
- Download and complete the Active IQ electronic replacement certificate form.
- Cost: £15 plus VAT per certificate.
- Submit form: email to [email protected]
- Payment: can be made by BACS or card. Active IQ will contact you for payment details.
- Processing time: issued within five working days after payment clearance.
Only valid reasons such as lost, stolen or destroyed certificates are accepted, and verification with the training provider may be required.